Amazon Pay Balance Can Now Be Topped Up With Cash at Your Doorstep

  • The service can be availed through Amazon delivery agents
  • A maximum of Rs. 10,000 can be transferred
  • It will be available across pin codes serviceable by Amazon logistics


Amazon India on Friday announced the launch of a new service added in its Amazon Pay payment and wallet service. Called Amazon Pay cash load service, it allows Amazon Pay users to add balance to their accounts right from their doorstep. It can be availed while paying for cash on delivery orders from The feature is meant to remove the issue of delivery executives providing exact change to users, and the company has sweetened the deal by providing a cashback on the amount of cash that is loaded.

Customers can ask delivery executives to add cash to Amazon Pay balance, with a limit of Rs. 10,000. The service will be available across all pin codes where Amazon’s logistics services deliver.

The Amazon Pay cash load service is already available, and according to the product page, users are entitled to get 20 percent cashback up to Rs. 500 on a minimum cash load of Rs. 50. The cash-load service will be in addition to the facility that allows users to add Amazon Pay balance using their debit and credit cards.

How Amazon Pay cash load works
Ask the Amazon delivery agent to initiate Amazon Pay cash load while paying for a cash on delivery order. You can choose to load the remaining change or even provide additional funds. You will be able to confirm the amount getting loaded from the agent’s phone. Once the transfer is done, an SMS will be sent on your phone alongside an email confirmation

Amazon Pay offers one-click payments and quicker refunds for orders.

“We continuously seek to enhance our customers’ payment experience and increase their preference for digital payments. With Amazon Pay cash load, customers across India can now easily load cash at their doorstep once and pay digitally henceforth. 1 in every 3 of our cash paying customer has already begun using the service and getting its benefits,” said Mahendra Nerurkar, Director of Amazon Pay.

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